Last updated: April 14, 2026
Privacy Policy
1. Data Controller
The data controller responsible for your personal data is FLOV SP. Z O.O., with its registered office at ul. Stanisława Małachowskiego 18/5, 50-084 Wrocław, Poland (NIP: 8971890199, KRS: 0000890746, REGON: 388539741), reachable at www.flov.co. If you have any questions or concerns about how your personal data is processed, please contact us at hello@flov.co.
2. Personal Data We Collect
We collect personal data that you provide to us voluntarily through the Website. When you submit a message via the contact form, we collect your first and last name, your e-mail address, and any personal data you include in the content of your message. When you subscribe to our newsletter, we collect your e-mail address and, optionally, your first name for personalisation purposes. When you visit the Website, we may also automatically collect certain technical data, including your anonymised IP address, browser type and version, pages visited and time spent on the site, device type and operating system, and referral source.
3. Purposes and Legal Bases for Processing
We process your personal data only where we have a lawful legal basis to do so under Article 6 of the GDPR.
Enquiries submitted via the contact form are processed for the purpose of responding to your message. The legal basis is Article 6(1)(b) GDPR — processing necessary for taking steps prior to entering into a contract — or, where no contractual relationship is contemplated, Article 6(1)(f) GDPR — our legitimate interest in handling business correspondence. Newsletter communications are sent exclusively on the basis of your freely given, specific, and informed consent under Article 6(1)(a) GDPR. Website analytics and performance data are processed either on the basis of your consent or on the basis of our legitimate interests in maintaining and improving the Website. Where we are required to retain data to comply with legal obligations, the legal basis is Article 6(1)(c) GDPR.
4. Newsletter
By subscribing to the FLOV newsletter, you explicitly consent to receiving marketing communications from us by e-mail. This consent is freely given, specific, informed, and unambiguous — it is obtained through a clear affirmative action such as ticking an unchecked checkbox, and you are never required to subscribe to the newsletter as a condition of using the Website or contacting us.
You have the right to withdraw your consent at any time, without detriment, by clicking the unsubscribe link included in every newsletter e-mail or by contacting us at hello@flov.co. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal. Your e-mail address and associated data will be deleted within 30 days of unsubscribing or withdrawing consent.